Remote National Accounts Lead — Growth & Retention

Dane Street; United States; On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k with company match

Paid time off

Job summary

Dane Street is looking for a National Account Management Specialist in the United States to lead relationships with key national clients, including TPAs and insurance carriers. This role emphasizes client satisfaction and operational alignment, ensuring a high-quality IME experience.

The ideal candidate has 5-7+ years of experience in account management within workers' compensation or related sectors. Competitive benefits include medical, dental, and a 401k plan with company match.

Qualifications

• 5-7+ years of experience in account management or client services within workers' compensation, auto, or liability sectors.
• Experience working with TPAs, insurance carriers, and complex multi-state accounts.
• Strong understanding of workers' compensation claims processes preferred.
• Excellent communication, presentation, and organizational skills.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Serve as the primary day-to-day contact for assigned national accounts.
• Drive referral and revenue growth within designated national accounts.
• Lead and support stewardship meetings, quarterly business reviews, and performance check-ins.
• Act as the primary contact for client concerns, service issues, and escalations.
• Track and analyze key metrics, including turnaround times, report quality, and client satisfaction.

Skills

Account management

Client services

Communication skills

Organizational skills

Job description

Dane Street is looking for a National Account Management Specialist in the United States to lead relationships with key national clients, including TPAs and insurance carriers. This role emphasizes client satisfaction and operational alignment, ensuring a high-quality IME experience.

The ideal candidate has 5-7+ years of experience in account management within workers' compensation or related sectors. Competitive benefits include medical, dental, and a 401k plan with company match.