Remote NA Account Manager – Spanish Speaking

DICE; United States; Remote; USD 70,000 - 85,000; Full time

Job summary

DICE is seeking an Account Manager for North America who speaks English and Spanish to oversee partnerships with venues, promoters, and events. This remote role covers the Texas region and requires building strong relationships and driving revenue.

You will collaborate with Marketing, Field Operations, and Client Success teams to optimize event experiences, track performance, and renew contracts on favorable terms while staying aligned with product developments and market trends.

Qualifications

• Fluency in English and Spanish.
• Business and commercial acumen.
• Strong communication skills.
• Exceptional stakeholder management.
• Proven experience in live events in Account Management, Event Operations or Marketing.
• High attention to detail and resourcefulness.
• Understanding of marketing, social media and analytics.
• Excellent knowledge of how festivals, venues and promoters work.
• Ticketing experience is a big plus.
• Fluency in one of the following languages is a plus - French, German, Italian, Portuguese.

Responsibilities

• Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention.
• Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events.
• Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies.
• Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy.
• Responsible for partner retention through contract renewal on better commercial terms.
• Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented.
• Engaged in team collaboration to overcome ambiguity and achieve shared success.

Skills

Fluent English

Fluent Spanish

Commercial acumen

Strong communication

Stakeholder management

Live events experience

Marketing analytics

Festival/venue knowledge

Additional languages (French/German/It

Job description

DICE is seeking an Account Manager for North America who speaks English and Spanish to oversee partnerships with venues, promoters, and events. This remote role covers the Texas region and requires building strong relationships and driving revenue.

You will collaborate with Marketing, Field Operations, and Client Success teams to optimize event experiences, track performance, and renew contracts on favorable terms while staying aligned with product developments and market trends.