Remote Account Manager, NA (Spanish) – Live Events Growth

DICE; Texas; Remote; USD 70,000 - 85,000; Full time

Job summary

DICE Account Manager, North America - Spanish-speaking - Texas - Remote is a role within our Operations Team dedicated to building strong relationships with venues and promoters across North America. You will drive revenue, partner satisfaction and on-site support for events, collaborating with Marketing, Field Operations and Client Success to optimise growth.

We’re seeking a bilingual, highly organized communicator with deep knowledge of live events, strong stakeholder management and a passion

Qualifications

• Experience in live events in Account Management, Event Operations or Marketing.
• Proven ability to drive revenue and partner retention.
• Strong stakeholder and cross-functional collaboration skills.

Responsibilities

• Building and leading relationships with key partners to drive revenue targets, partner satisfaction and retention.
• Partnering with Marketing, Field Operations, and Client Success teams to drive operational excellence and manage on-site needs for events.
• Maximising Partner success by tracking sales performance across systems, surfacing key insights and deploying strategies that optimise marketing and sales strategies.
• Keeping your finger on the pulse of DICE product developments and industry trends that will evolve Partner event strategy.
• Responsible for partner retention through contract renewal on better commercial terms.
• Acting as the glue connecting the region to central DICE teams, confidently managing Partner expectations and ensuring Partner needs are documented.
• Engaged in team collaboration to overcome ambiguity and achieve shared success.

Skills

Fluency in English

Fluency in Spanish

Bilingual English/Spanish

Business acumen

Strong communication

Stakeholder management

Live events experience

Account management

Marketing analytics

Festival/venue knowledge

Ticketing experience

Cross-functional collaboration

Job description

DICE Account Manager, North America - Spanish-speaking - Texas - Remote is a role within our Operations Team dedicated to building strong relationships with venues and promoters across North America. You will drive revenue, partner satisfaction and on-site support for events, collaborating with Marketing, Field Operations and Client Success to optimise growth.

We’re seeking a bilingual, highly organized communicator with deep knowledge of live events, strong stakeholder management and a passion