Remote Multimedia Developer for VA Training & E-learning

LMI; United States; On-site; USD 113,000 - 138,000; Full time

Job summary

LMI is seeking a seasoned Multimedia Developer to transform existing training content into polished, accessible self-paced modules for VA's enterprise training program. This remote role collaborates with designers, SMEs, and operation staff to shape video, audio, graphics, and supporting materials.

You will edit recordings, create reusable learning objects, and ensure accessibility and branding standards across VA learning pathways, including TMS and web resources.

Qualifications

• Bachelor's degree in multimedia production, instructional technology, graphic design, digital media, communications, education, or a related field, or equivalent professional experience.
• 3+ years of professional experience developing and editing multimedia learning content, instructional videos, e-learning assets, or comparable digital training products.
• Demonstrated experience editing video and audio content for professional or instructional purposes.
• Demonstrated proficiency with professional multimedia production and video-editing software such as Adobe Premiere Pro, Adobe After Effects, Adobe Audition, or comparable tools.
• Experience creating high-quality screen recordings and software demonstrations.
• Experience developing graphics, visual annotations, callouts, diagrams, screenshots, and other visual learning assets.
• Experience converting raw or minimally edited recordings into polished, learner-ready instructional content.
• Experience working collaboratively with instructional designers, curriculum developers, technical SMEs, or other subject matter experts.
• Demonstrated ability to translate complex technical or procedural information into clear and visually understandable learning content.
• Experience developing job aids, quick-reference materials, desk-side references, or other performance-support resources.
• Working knowledge of accessibility requirements applicable to digital learning and multimedia content, including captioning, transcripts, accessible documents, and visual accessibility.

Responsibilities

• Professionally edit training sessions recorded via MS Teams (or other recording technologies) into concise, engaging, and logically sequenced self-paced learning modules.
• Review source recordings and training materials to identify opportunities for editing, enhancement, segmentation, annotation, and reuse.
• Transform long-form instructor-led training recordings into appropriately sized learning objects that can be incorporated into modular VA TMS learning paths.
• Develop and edit screen recordings demonstrating contact center technology functionality, workflows, navigation, and task execution.
• Incorporate professional transitions, callouts, annotations, highlights, graphics, screenshots, cursor emphasis, and other visual enhancements that improve learner comprehension.
• Edit and enhance audio to improve clarity, consistency, volume, and overall production quality.
• Develop supporting visual assets, including diagrams, process illustrations, icons, screenshots, title cards, instructional graphics, and other multimedia elements.
• Create downloadable job aids, quick-reference guides, desk-side references, and other performance-support materials based on curriculum content and SME input.
• Work with curriculum designers and writers/editors to determine the appropriate multimedia treatment for individual learning objectives and topics.
• Convert source materials into standardized, reusable multimedia components that can be incorporated into multiple VA learning pathways without unnecessary duplication.
• Apply established VA and project-specific branding, formatting, naming, file-management, and production standards to all multimedia products.
• Incorporate closed captions, transcripts, descriptive text, accessible graphics, and other accessibility features in coordination with LMI’s 508 Compliance Specialist.
• Support remediation of existing non-508-compliant videos and multimedia products for eventual deployment through VA TMS.
• Ensure multimedia products are optimized for the intended delivery environment, including TMS, web-based learning, downloadable resources, and VA-approved collaboration platforms.
• Maintain organized source files, editable project files, final production files, transcripts, graphics, and other production assets to support future updates and sustainment.
• Participate in content reviews with curriculum designers, technical SMEs, VA stakeholders, and accessibility specialists.
• Incorporate review comments and revisions while maintaining version control and production schedules.
• Perform quality assurance reviews of completed multimedia products to verify technical accuracy, audio/video quality, visual consistency, accessibility features, and alignment with approved curriculum content.
• Identify opportunities to improve the learner experience through appropriate use of video, animation, graphics, demonstrations, simulations, and other multimedia techniques.
• Support rapid production of multimedia assets in response to Genesys Cloud CX configuration changes, curriculum updates, or VA operational requirements.
• Contribute to the development and maintenance of a reusable multimedia asset library supporting the VA enterprise training program.
• Support the development of Train-the-Trainer materials and other instructor-support products as directed.
• Participate in sprint planning, production reviews, status meetings, and other team activities necessary to coordinate multimedia development with the broader curriculum development effort.

Skills

Video editing

Audio editing

Screen recordings

Graphic design

Accessibility/508

Instructional design collaboration

Project management

Storyboarding

Education

Bachelor's degree or equivalent in multimedia production/educational tech

Tools

Adobe Premiere Pro

Adobe After Effects

Adobe Audition

Job description

LMI is seeking a seasoned Multimedia Developer to transform existing training content into polished, accessible self-paced modules for VA's enterprise training program. This remote role collaborates with designers, SMEs, and operation staff to shape video, audio, graphics, and supporting materials.

You will edit recordings, create reusable learning objects, and ensure accessibility and branding standards across VA learning pathways, including TMS and web resources.