Remote Multi-Line Insurance Outreach Specialist

Matt Gambrell; Hendersonville (NC); Hybrid; USD 38,000 - 60,000; Full time

Benefits offered by this job

Group Life Insurance

Retirement Plan

Training & development

Job summary

Matt Gambrell State Farm is seeking a Multi-Line Representative to drive agency growth through outbound calls, lead qualification, and cross-channel marketing. You will build customer relationships, represent our brand at events or social media, and promote insurance products to new and existing clients.

The role emphasizes creative outreach, data-driven follow-up, and collaboration with agents to increase outreach impact and service quality.

Qualifications

• Experience in telemarketing or sales, preferably in insurance.
• Ability to learn insurance products.
• Strong communication and persuasive abilities.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Skills

Telemarketing

CRM software

Communication skills

Target-driven

Tools

CRM systems

Job description

Matt Gambrell State Farm is seeking a Multi-Line Representative to drive agency growth through outbound calls, lead qualification, and cross-channel marketing. You will build customer relationships, represent our brand at events or social media, and promote insurance products to new and existing clients.

The role emphasizes creative outreach, data-driven follow-up, and collaboration with agents to increase outreach impact and service quality.