Remote Multi-Channel Customer Care Specialist

Team Car Care / Jiffylube; Cedar Park (TX); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health and vision insurance

Annual bonus

Education allowance

Team outings

Overtime payment

5 days working

Job summary

A leading automotive service provider is seeking a customer service representative for a remote role in Texas. Responsibilities include handling customer queries through various channels, educating customers on services, and maintaining accurate records. Ideal candidates will possess a Bachelor's degree or HSC with experience, be fluent in English, and demonstrate strong customer care skills. Additional perks include health insurance, annual bonuses, and education allowances for training courses.

Qualifications

• Bachelor's degree or HSC with at least 1 year of relevant experience.
• Passionate about customer care.
• Good typing skills and fluency in English required.

Responsibilities

• Handle customer queries on Web Chat, E-mails and Social Media.
• Educate customers about product and service information.
• Maintain accurate customer records.

Skills

Customer care

Typing skills

Fluent in written and spoken English

Ability to work under pressure

Fast learner

Education

Bachelor's degree

HSC with 1 year experience

Job description

A leading automotive service provider is seeking a customer service representative for a remote role in Texas. Responsibilities include handling customer queries through various channels, educating customers on services, and maintaining accurate records. Ideal candidates will possess a Bachelor's degree or HSC with experience, be fluent in English, and demonstrate strong customer care skills. Additional perks include health insurance, annual bonuses, and education allowances for training courses.