Remote Customer Care Specialist

ServiceMaster Restore; New York (NY); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading essential services provider is looking for a Remote Customer Service Representative to deliver high-level customer support via telephone and email. This role involves identifying and resolving customer inquiries while ensuring satisfaction and promoting services. Candidates should have strong communication skills, be proficient in Microsoft Office, and possess a High School Diploma. Join a diverse team that values excellence and dedication to service.

Qualifications

• Previous experience in a customer service related field preferred.
• Ability to work effectively within a team environment.
• Proficient in computer keyboard skills and internet navigation.

Responsibilities

• Answer inbound calls from members and providers.
• Identify, evaluate and prioritize caller needs.
• Provide accurate information about programs and services.

Skills

Customer service skills

Multi-tasking abilities

Communication skills

Education

High School Diploma

Tools

Microsoft Word

Microsoft Outlook

Job description

A leading essential services provider is looking for a Remote Customer Service Representative to deliver high-level customer support via telephone and email. This role involves identifying and resolving customer inquiries while ensuring satisfaction and promoting services. Candidates should have strong communication skills, be proficient in Microsoft Office, and possess a High School Diploma. Join a diverse team that values excellence and dedication to service.