Remote MSP Systems Engineer: Windows & Hybrid IT

SHI; Montpelier (VT); Teletrabalho; USD 70 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Diversity commitment

Professional growth opportunities

Health benefits

Resumo da oferta

SHI is seeking a Systems Engineer to join our MSP team. You will implement and manage Windows Server environments, Active Directory, and Microsoft infrastructure services across multiple customer environments, with a focus on reliability, security, and documentation.

The role requires strong troubleshooting, collaboration, and communication skills in a remote US setting. The ideal candidate has 3+ years of relevant experience, hands-on expertise with Hyper-V/VMware, PowerShell, and enterprise

Qualificações

• 3+ years as Systems Engineer/Infrastructure role in MSP or enterprise
• Proficient with Windows Server lifecycle, patching, security, performance
• Experience with Active Directory, Group Policy, DNS, DHCP, certificates, authentication
• Experience with IIS, RD Services, file services, clustering, SQL Server infra
• Experience with Hyper-V/VMware virtualization and VMs lifecycle
• PowerShell for admin tasks, data collection, automation
• Experience with backup, DR, and recovery strategies
• Strong documentation and customer-facing communication skills

Responsabilidades

• Implement and support Windows Server environments across MSP customers
• Deploy and troubleshoot Microsoft infrastructure services and AD, DNS, DHCP, certificates
• Support hybrid identity with Entra ID and synchronization technologies
• Install and maintain server applications, middleware, and dependencies
• Participate in server builds, migrations, hardware refreshes, and data center projects
• Troubleshoot OS, authentication, app, virtualization, storage, and performance issues
• Apply security hardening and patching following standards
• Develop and maintain PowerShell scripts for ops tasks
• Create build docs, support procedures, and knowledge articles
• Collaborate with cross-functional teams and stakeholders
• Participate in on-call rotation for critical incidents

Conhecimentos

Windows Server

Active Directory

PowerShell

Documentation

Troubleshooting

Customer communication

Collaboration

On-call support

Formação académica

Bachelor’s degree in Computer Science or related field

Ferramentas

Hyper-V

VMware

System Center

Microsoft SQL Server

Descrição da oferta de emprego

SHI is seeking a Systems Engineer to join our MSP team. You will implement and manage Windows Server environments, Active Directory, and Microsoft infrastructure services across multiple customer environments, with a focus on reliability, security, and documentation.

The role requires strong troubleshooting, collaboration, and communication skills in a remote US setting. The ideal candidate has 3+ years of relevant experience, hands-on expertise with Hyper-V/VMware, PowerShell, and enterprise