Remote Move Allocation Specialist

SIRVA Inc.; Northern (KY); Hybrid; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Flexible work

Benefits package

Paid time off

Wellness program

Job summary

SIRVA INC. is seeking a Move Allocation Specialist to coordinate domestic/international moves, assign orders to service providers, and maintain accurate data in Focus. You will liaise with relocation counselors, van lines, and internal stakeholders to ensure policy compliance and high service quality.

Key duties include move allocation, exception management, provider relationships, and timely communication with agents and clients.

Qualifications

• High school diploma or equivalent required.
• At least two years of advanced education in a business field.
• Associates degree or business diploma required (or equivalent).
• Experience with HHG moving/relocation is preferred.

Responsibilities

• Accept and assign newly assigned international and domestic orders to the proper provider.
• Ensure customer contact information and contract terms are in Focus; update as needed.
• Verify policy level HHG authorization.
• Allocate moves to agents and track dates, estimates, weights, and costs in Focus.
• Maintain notes and coordinate with Relocation counselors and van lines.
• Respond to inquiries promptly via phone, email, and messages.

Skills

Teamwork

Communication

Problem solving

Data entry

Prioritization

Learning ability

Attention to detail

Education

High school degree or equivalent

Advanced business education (2 years)

Associates degree or business diploma

Tools

Outlook

Word

Excel

FOCUS application

Job description

SIRVA INC. is seeking a Move Allocation Specialist to coordinate domestic/international moves, assign orders to service providers, and maintain accurate data in Focus. You will liaise with relocation counselors, van lines, and internal stakeholders to ensure policy compliance and high service quality.

Key duties include move allocation, exception management, provider relationships, and timely communication with agents and clients.