Remote Mortgage Systems & Operations Trainer

Luxury Mortgage Corp.; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Luxury Mortgage Corp. seeks a full-time Systems and Operations Trainer to design and deliver training programs for Loan Origination System functionality and operational workflows in a remote setting.

The role collaborates with Operations, IT, and other departments to drive technology adoption, support process improvements, and ensure successful system implementations across mortgage operations. 3-7 years in mortgage banking is preferred; Encompass experience is a plus.

Qualifications

• 3-7 years of experience in mortgage banking, preferably in Operations, Credit, or Systems.
• Experience with a Loan Origination System; Encompass preferred.
• Strong understanding of mortgage workflows and ability to translate processes into training content.
• Experience supporting system changes or operational initiatives.
• Proven ability to deliver training or instructional content effectively.

Responsibilities

• Develop, deliver, and maintain training programs and support documentation for operational workflows and systems
• Collaborate with Operations, IT, and other departments to support process improvements and system implementations
• Participate in workflow design, system testing, and User Acceptance Testing (UAT) to ensure successful technology adoption

Skills

Training delivery

Mortgage banking

UAT

Workflow design

Tools

Encompass

Job description

Luxury Mortgage Corp. seeks a full-time Systems and Operations Trainer to design and deliver training programs for Loan Origination System functionality and operational workflows in a remote setting.

The role collaborates with Operations, IT, and other departments to drive technology adoption, support process improvements, and ensure successful system implementations across mortgage operations. 3-7 years in mortgage banking is preferred; Encompass experience is a plus.