Mortgage Operations Trainer

Panorama Mortgage Group LLC; Las Vegas (NV); On-site; USD 70,000 - 95,000; Full time

Job summary

A leading mortgage firm in Las Vegas is seeking a Mortgage Operations Trainer to develop and deliver impactful training programs. This role emphasizes operational excellence, regulatory compliance, and fostering teamwork within the mortgage team. Candidates should possess strong operational knowledge, excellent communication skills, and at least 3 years of relevant experience. The position offers a competitive compensation package and may require some travel between the United States and Mexico.

Qualifications

• Strong operational knowledge of mortgage processes and compliance standards.
• Excellent communication, presentation, and facilitation skills.
• Ability to design engaging training content.
• Knowledge of regulatory requirements and company policies.

Responsibilities

• Deliver effective, results-oriented training programs.
• Develop structured training materials aligned with policies.
• Foster a positive learning environment and promote teamwork.
• Recommend innovative training methods to improve engagement.
• Recommend innovative training methods and tools to improve engagement and efficiency.

Skills

Operational knowledge of mortgage processes

Excellent facilitation skills

Interpersonal skills

Adaptability in a dynamic environment

Communication skills

Presentation skills

Education

3+ years in mortgage operations or training

Job description

Position Overview

The Mortgage Operations Trainer plays a critical role in developing operational excellence and fostering a collaborative culture within the mortgage team. This position combines Producer (P) qualities—delivering high-quality, practical training—with Integrator (I) skills—building strong relationships and promoting teamwork. The trainer also applies Administrator (A) principles to ensure compliance and process consistency, supporting the organization’s growth and adaptability.

Key Responsibilities

Producer (P)

• Deliver effective, results-oriented training programs for mortgage operations staff.
• Ensure employees gain practical skills to meet performance and productivity goals.

Administrator (A)

• Develop structured training materials aligned with regulatory requirements and company policies.
• Maintain accurate training records and compliance documentation.

Integrator (I)

• Foster a positive learning environment that encourages collaboration and knowledge sharing.
• Partner with managers and team leads to identify skill gaps and create tailored solutions.

Entrepreneur (E)

• Recommend innovative training methods and tools to improve engagement and efficiency.

Requirements

Education/Experience

• Strong operational knowledge of mortgage processes and compliance standards.
• Excellent facilitation and interpersonal skills to integrate teams and build trust.
• Ability to balance structure with adaptability in a dynamic environment.
• 3+ years of experience in mortgage operations (processing, underwriting, closing) or training role within financial services.
• Excellent communication, presentation, and facilitation skills.
• Ability to design engaging training content and adapt to different learning styles.

Travel

As needed travel internationally between United States and Mexico to meet business needs.

Language

English preferred, Bi-Lingual (English/Spanish) desired.

Compensation

PMG will offer a competitive compensation package commensurate with the background and experience of the applicant.