Remote Mortgage Systems Analyst

SitusAMC; Lansing (MI); Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Job summary

SitusAMC is seeking a Senior Analyst to monitor and analyze system usage, design solutions, and create specifications for adjustments to SitusAMC’s systems. You will work closely with the technology department and stakeholders to translate business needs into functional designs.

The role emphasizes strong communication, problem-solving, and QA experience in mortgage/technology contexts, with opportunities to support testing, demos, and project coordination.

Qualifications

• College degree in related field, or equivalent combination of education and experience.
• Experienced professional with 5+ years in industry and/or relevant experience at Senior Analyst or Analyst level.
• Over five years in mortgage / technology / secondary market experience.
• Training in finance / mortgage banking desired.
• Demonstrated success as a QA or Technology Analyst at SitusAMC strongly preferred.
• Create and maintain positive and professional relationships with all staff and stakeholders.
• Strong communication skills, both verbal and written.

Responsibilities

• Collect, review, analyze, and document system/user requirements from business users.
• Collaborate with stakeholders to define project goals, scope, and timelines.
• Respond to changes in project scope, priorities, or requirements by adjusting plans and priorities accordingly.
• Assign tasks as directed by manager.
• Analyze information, including feedback from users and usage statistics to strengthen requirements.
• Promote and support department goals and objectives.
• Communicate feedback/performance/status of staff to manager.
• Track, organize, and prioritize assigned projects.
• Work on projects to completion within the required time frames, communicating delays as needed.
• Translate business requirements to detailed functional designs for development, testing and implementation.
• Investigate system usage including overrides, exception handling, and common errors.
• Participate in discussions with other analysts to ensure synergy between systems.
• Participate or facilitate other quality initiatives as assigned by manager.
• Anticipate and prevent problems and roadblocks before they occur.
• Assist with UAT testing and demo preparation.
• Handle day-to-day requests and communicate test progress to stakeholders.

Skills

Strong communication

Problem solving

Teamwork

Attention to detail

Education

Bachelor's degree or equivalent

Tools

MS Office

Excel

Job description

SitusAMC is seeking a Senior Analyst to monitor and analyze system usage, design solutions, and create specifications for adjustments to SitusAMC’s systems. You will work closely with the technology department and stakeholders to translate business needs into functional designs.

The role emphasizes strong communication, problem-solving, and QA experience in mortgage/technology contexts, with opportunities to support testing, demos, and project coordination.