Remote-Eligible Mortgage Solutions Specialist

Fairygodboss; Olympia (WA); Hybrid; USD 38,000 - 75,000; Full time

Benefits offered by this job

Medical / Dental / Vision

401(k) with company match

Paid time off

Job summary

PNC is seeking a Client Solution Specialist to support mortgage client relationships within the Mortgage Home Lending Center. The role offers full-time hours with a schedule including weekdays and rotating Saturdays, and may be eligible for remote work in select locations.

The position emphasizes customer-focused service, documentation accuracy, and compliance with regulations. A background in client-facing financial roles is preferred.

Qualifications

• Associates degree or equivalent required.
• 3+ years of experience in a client-facing role.
• Ability to work with customers and comply with financial regulations.

Responsibilities

• Provides sales, service and execution support for new and ongoing client relationships.
• Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy.
• Performs common processing and ensures compliance with standard regulations and processes. May administer implementation plans.
• Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary.
• Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed.
• May perform general administrative support.

Skills

Customer Focus

Client Counseling

Client Relationship Building

Sales Support

Accuracy & Detail

Education

Associates

Job description

PNC is seeking a Client Solution Specialist to support mortgage client relationships within the Mortgage Home Lending Center. The role offers full-time hours with a schedule including weekdays and rotating Saturdays, and may be eligible for remote work in select locations.

The position emphasizes customer-focused service, documentation accuracy, and compliance with regulations. A background in client-facing financial roles is preferred.