Remote VA Claims QA Analyst - Mortgage Servicing

Carrington; Lansing (MI); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Community outreach support

Job summary

Carrington is seeking a Default Claims QA Analyst to review and reconcile FHA, VA, PMI, USDA, FNMA, and FHLMC claims for accuracy while adhering to policy and regulatory requirements. This remote role offers the flexibility to work from home and contributes to timely claim filing.

The ideal candidate has 1+ year mortgage servicing default or QA/QC experience, a high school diploma, and strong communication, organization, and time-management skills.

Qualifications

• High School diploma required; some college preferred.
• One or more years mortgage servicing default or QA/QC experience.
• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed.

Responsibilities

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims within the investor/insurer timeframes for accuracy.
• Validate that all expenses within the system have been reconciled and claimed in accordance to agency requirements
• Identifies errors from the QA claim review and ensures corrections have been completed before submitting the claim for reimbursement
• Document Mortgage platform with appropriate process tracking
• Escalate trends or issues identified from the QA of the claim form
• Verify taxes and insurance maintained and paid timely and cancelled/endorsed according to investor/insurer guidelines.
• Ensure company/procedures around the curtailment of interest or advances are followed and enforced
• Responsible for internal quality assurance of all departmental claim documents.
• Complete monthly audits assigned.
• Moderate knowledge of default claims processes for insurers and investors
• Understanding of the default servicing process, to include foreclosure, Bankruptcy, Loss Mitigation and Claims process
• Moderate understanding of Agency and investor guidelines
• Strong interpersonal skills with a focus on teamwork and quality on loan evaluation
• Excellent written and oral communication, organizational and time management skills
• Ability to communicate effectively with all levels of staff and management both internally and externally
• Ability to manage work in order to meet strict deadlines
• Ability to handle multiple tasks under pressure and changing priorities

Skills

Interpersonal skills

Communication skills

Time management

Organizational skills

Loan evaluation

Multitasking

Education

High School diploma

Job description

Carrington is seeking a Default Claims QA Analyst to review and reconcile FHA, VA, PMI, USDA, FNMA, and FHLMC claims for accuracy while adhering to policy and regulatory requirements. This remote role offers the flexibility to work from home and contributes to timely claim filing.

The ideal candidate has 1+ year mortgage servicing default or QA/QC experience, a high school diploma, and strong communication, organization, and time-management skills.