Remote Modern Workplace Engineering Leader

Southern New Hampshire University; Georgia; Remote; USD 97,000 - 155,000; Full time

Benefits offered by this job

Remote-friendly

Professional development

Employer-sponsored retirement plan

Paid time off

Job summary

Southern New Hampshire University seeks a Modern Workplace Engineering Manager to lead engineers and administrators responsible for Microsoft 365, endpoint management, collaboration, and identity.

You will guide design, deployment, troubleshooting, and optimization, while ensuring security, reliability, and scalable platform health.

Reporting to the Director of Modern Workplace Engineering, you will shape platform strategy, workforce planning, and service improvements in a remote-friendly setting.

Qualifications

• Seven or more years of progressive experience in Modern Workplace technologies or a related field.
• Hands-on Microsoft 365 administration experience across multiple disciplines.
• Experience coaching technical employees, managing performance, and supporting career development.

Responsibilities

• Provide hands-on technical leadership across Microsoft 365, endpoint management, collaboration, identity, security, automation, and device-management technologies.
• Serve as a senior escalation point for complex technical incidents, service disruptions, implementation challenges, and architectural decisions.
• Participate directly in technical discovery, solution design, configuration, testing, deployment, troubleshooting, and documentation when needed.
• Review technical designs, implementation plans, scripts, configurations, and operational procedures for quality, security, scalability, and supportability.
• Manage work intake, prioritization, resource assignment, execution, and follow-through across operational and project-based work.
• Establish clear technical standards, engineering practices, documentation requirements, and accountability expectations.
• Conduct regular one-on-one meetings, performance discussions, technical coaching, and professional-development planning.
• Identify skill gaps and create opportunities for cross-training, knowledge sharing, mentoring, and technical growth.

Skills

Microsoft 365 administration

Endpoint management

Leadership & coaching

Project management

Security awareness

Education

Bachelor's degree or equivalent experience

Tools

Intune

MECM

Autopilot

Power Platform

Copilot

SharePoint

Job description

Southern New Hampshire University seeks a Modern Workplace Engineering Manager to lead engineers and administrators responsible for Microsoft 365, endpoint management, collaboration, and identity.

You will guide design, deployment, troubleshooting, and optimization, while ensuring security, reliability, and scalable platform health.

Reporting to the Director of Modern Workplace Engineering, you will shape platform strategy, workforce planning, and service improvements in a remote-friendly setting.