Remote Mobile Crisis Specialist — Mental Health Support

Provident Healthcare Consulting; Waterloo (IA); Remote; USD 42,000 - 65,000; Full time

Job summary

Elevate Behavioral Health seeks a Crisis Specialist to perform mobile crisis response and follow-up services via phone and in person. This role may involve court-ordered diversions and mental health commitments as needed, with use of a personal vehicle required.

The position is remote with a dedicated home office and high-speed internet; occasional dispatch with a partner to Black Hawk and surrounding counties is expected.

Qualifications

• Experience in crisis intervention with suicide intervention and postvention.
• Knowledge of community resources.
• Experience assisting people with addiction, relationship difficulties, depression, stress, extreme poverty, mental illness, parenting, etc.
• Dependable transportation and a valid driver's license.

Responsibilities

• Provide on-call services during working hours Monday-Friday, dispatched with a partner for mobile crisis calls in the Black Hawk and surrounding counties.
• Completing in person and phone call follow ups to crisis response clients.
• Work with community partners and collaborate regarding follow ups and what mobile crisis services entail.
• Provide patient-centered care and demonstrate positive regard to all clients.
• Function in a multi-tasking, multi-priority environment with accuracy and attention to detail.
• Complete required documentation and maintain accurate records within the Electronic Health Record.
• Remain available to clients via phone during working hours.
• Provide referrals for services to clients as needed.

Skills

Crisis intervention

Suicide intervention

Community resources knowledge

Dependable transportation

Valid driver's license

Education

Bachelor's degree with 30 semester hours or equivalent in a human services field

Bachelor's degree in a non-human services-related field, associate's degree, or high school diploma with 2 years of behavioral health experience and 30 hours of crisis/mental health in-service training

Registered nurse with a minimum of one year of experience in behavioral or mental health services

A law enforcement officer with a minimum of two years of experience in the law enforcement field

An emergency medical technician (EMT) with a minimum of two years of experience

A peer support specialist with a minimum of one year of experience in behavioral or mental health services

A family support peer specialist with a minimum of one year of experience in behavioral or mental health services

Job description

Elevate Behavioral Health seeks a Crisis Specialist to perform mobile crisis response and follow-up services via phone and in person. This role may involve court-ordered diversions and mental health commitments as needed, with use of a personal vehicle required.

The position is remote with a dedicated home office and high-speed internet; occasional dispatch with a partner to Black Hawk and surrounding counties is expected.