Remote Microsoft 365 Communications & Training Specialist

Vamonos IT; Ashburn (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Simple IRA with matching

Paid Federal Holidays

Robust Paid Vacation Policy

Continuing Education Assistance

Short Term Disability

Long Term Disability

Company provided life insurance

Job summary

Vamonos IT is seeking a Microsoft 365 Technical Writer/Communications Specialist to create high-quality user documentation, training materials, and internal communications that help staff and clients maximize the Microsoft 365 platform.

You will work with IT, project managers, and product experts to translate complex concepts into clear, actionable content, deliver training sessions, and maintain a documentation repository aligned with branding and style guidelines.

Qualifications

• Bachelor’s degree in Communications, Technical Writing, IT or related field.
• Minimum of 3 years of experience in technical writing or communications.
• Strong working knowledge of Microsoft 365 suite and core apps (SharePoint, Teams, Outlook).
• Proven ability to produce clear, organized, user-focused documentation.
• Excellent written and verbal communication in English.

Responsibilities

• Develop, write, and edit comprehensive documentation for Microsoft 365 apps (SharePoint, Teams, Outlook, OneDrive, Power Platform, Exchange Online).
• Create step-by-step guides, FAQs, release notes, training decks, and quick reference materials for technical and non-technical users.
• Collaborate with SMEs to gather requirements and ensure accuracy in client-facing and internal communications.
• Design and implement communication strategies to inform clients and employees about Microsoft 365 updates and best practices.
• Lead and facilitate virtual and in-person training sessions, webinars, and workshops to promote Microsoft 365 adoption.
• Maintain and update a documentation repository to support learning and troubleshooting.
• Produce collateral and presentations with marketing and sales to highlight Microsoft 365 value propositions.
• Support onboarding with clear instructional materials and resources.
• Monitor user feedback to improve documentation quality and relevance.
• Ensure materials adhere to branding, tone, and style guidelines.
• Stay current with Microsoft 365 developments and incorporate changes into documentation.

Skills

Technical writing

Communication

Training programs

Cross-functional collaboration

Project management

Education

Bachelor’s degree in Communications, Technical Writing, Information Technology, Computer Science, or related field

Tools

Microsoft Word

PowerPoint

SharePoint

Teams

Job description

Vamonos IT is seeking a Microsoft 365 Technical Writer/Communications Specialist to create high-quality user documentation, training materials, and internal communications that help staff and clients maximize the Microsoft 365 platform.

You will work with IT, project managers, and product experts to translate complex concepts into clear, actionable content, deliver training sessions, and maintain a documentation repository aligned with branding and style guidelines.