Remote MHCP Change Coordinator & Educator

State of Minnesota; Saint Paul (MN); On-site; USD 62,000 - 91,000; Full time

Benefits offered by this job

Telework eligible

Job summary

The Department of Human Services, State of Minnesota, seeks a dedicated MHCP Change Coordinator and Educator to educate providers on MHCP coverage policies and billing. You will train and support DHS staff and providers, maintaining MHCP knowledge across provider types.

You will collaborate with DHS divisions, develop workshops, and document MHCP information for provider resources, ensuring accurate guidance and timely updates.

Qualifications

• Experience with health care program policy and claims billing systems procedures.
• Knowledge of health care provider information needs and business practices/processes.
• Experience providing training, facilitating group presentations or similar audience-based demonstrations.

Responsibilities

• Develop expertise of assigned provider types, and build and maintain internal network of DHS staff members who possess subject matter expertise about MHCP in order to maintain and expand knowledge
• Coordinate and document MHCP information as needed into existing and/or new DHS provider resources so that this information meets requirements and helps providers do business with DHS
• Use MHCP basics and information to plan, develop and conduct workshops/seminars for MHCP enrolled provider organizations, related billing entities, industry panels and conferences, managed care organizations, and internal staff. Delivery methods include classroom presentations, computer lab instruction, focus group facilitation, web conferencing, online training, written instructions, site visits and one‑on‑one assistance as needed
• Assist in functional/business analysis tasks needed to ensure that DHS/MHCP provider intake/delivery systems (MN-ITS, other provider applications) are designed and tested for user acceptance, instructions are written and maintained, and these systems/applications work for provider stakeholders
• When assigned, participate in and represent DHS/MHCP on local industry initiatives and committees to bring the public program perspective into these initiatives to most effectively follow the land and, at the same time, reduce negative impacts on the provider community

Skills

Health care policy

Claims billing systems

Training & facilitation

Education

Bachelor’s degree or higher in public administration, psychology, social work, public health, education or related field

Job description

The Department of Human Services, State of Minnesota, seeks a dedicated MHCP Change Coordinator and Educator to educate providers on MHCP coverage policies and billing. You will train and support DHS staff and providers, maintaining MHCP knowledge across provider types.

You will collaborate with DHS divisions, develop workshops, and document MHCP information for provider resources, ensuring accurate guidance and timely updates.