Remote Merchant Support Specialist

PerunHR; Topeka (KS); Remote; USD 30,000 - 40,000; Full time

Job summary

A leading customer service provider is hiring for the position of Remote Customer Service Associate in Topeka, Kansas. The role involves receiving inbound calls from merchants and providing solutions to their inquiries. Candidates should possess a High School diploma and at least one year of customer-facing experience. Strong verbal and written communication skills are essential. This is an opportunity to create a positive experience for our clients while working in a secure environment.

Qualifications

• Minimum of one year of experience in a customer facing role, preferably in customer service.
• Quiet and secure working environment free from background noise.
• Familiarity with computers and internet navigation.

Responsibilities

• Receive inbound calls from Merchants and help resolve their issues.
• Ensure merchants receive a WOW experience.
• Assist clients in figuring out the best solutions.

Skills

Active listening

Verbal communication

Written communication

Education

High School diploma or GED

Job description

A leading customer service provider is hiring for the position of Remote Customer Service Associate in Topeka, Kansas. The role involves receiving inbound calls from merchants and providing solutions to their inquiries. Candidates should possess a High School diploma and at least one year of customer-facing experience. Strong verbal and written communication skills are essential. This is an opportunity to create a positive experience for our clients while working in a secure environment.