Remote Membership & Billing Specialist II

Premera Blue Cross; Oklahoma; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free on-site parking

Commuter perks

On-site fitness & well-being center

Job summary

Premera Blue Cross is seeking a Membership Specialist II to perform moderate to complex reconciliation analyses and audits for Individual or Group accounts receivable. You will resolve enrollment, reconciliation and billing issues while coaching customers on contractual guidelines, in a telecommuter role across North American time zones.

Responsibilities include identifying discrepancies, processing refunds and premium transfers, validating AR, and using Access/Excel reports to update enrollment

Qualifications

• Two years of accounting/finance/bookkeeping experience or an associate’s degree in accounting/finance/bookkeeping.
• High School diploma or GED required.
• One year prior experience as Membership Analyst I or in a Premera position with reconciliation experience preferred.

Responsibilities

• Identify, resolve and document complex reconciliation discrepancies; process refunds and premium transfers.
• Validate accounts receivable by detailed reconciliation and audit of premiums and memberships.
• Update eligibility, enrollment and reconciliation using Excel/Access reports.
• Meet department metrics and stay current on policies and procedures.
• Educate members, brokers, or groups on enrollment and billing processes, and portal usage.

Skills

Accounts reconciliation

Excel

Access

Education

High School diploma or GED

Associate’s Degree in accounting/finance

Bachelor’s degree in accounting/finance

Tools

Excel

Access

Job description

Premera Blue Cross is seeking a Membership Specialist II to perform moderate to complex reconciliation analyses and audits for Individual or Group accounts receivable. You will resolve enrollment, reconciliation and billing issues while coaching customers on contractual guidelines, in a telecommuter role across North American time zones.

Responsibilities include identifying discrepancies, processing refunds and premium transfers, validating AR, and using Access/Excel reports to update enrollment