Remote Membership & Billing Specialist

Premera Blue Cross; Heber (UT); Teletrabalho; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, vision, and dental coverage

Voluntary benefits including pet保险

401K employer match and pension plan

Resumo da oferta

Premera Blue Cross is seeking a Membership Specialist II to perform complex reconciliation and audit activities for Individual or Group accounts receivable. You will resolve enrollment and billing issues, use Excel/Access for reports, and coach internal/external customers on contractual guidelines.

The role focuses on accuracy, timely responses, and maintaining comprehensive notes while supporting financial risk management and member satisfaction across Pacific/Mountain/Central time zones.

Qualificações

• Two years of accounting/finance/bookkeeping experience or an Associate’s Degree in accounting/finance/bookkeeping.
• Strong reconciliation and enrollment/billing processing abilities.
• Proficiency with Excel and Access for data updates and reporting.

Responsabilidades

• Identify, resolve and document complex reconciliation discrepancies independently.
• Process refunds, transfers of premiums, reinstatements, and NSF issues.
• Maintain accurate notes and update enrollment and eligibility records.
• Educate members, brokers, or groups on membership and billing processes.

Conhecimentos

Accounting experience

Reconciliation

Attention to detail

Communication skills

Formação académica

High School diploma or GED

Associate degree in accounting/finance

Ferramentas

Excel

Access

Descrição da oferta de emprego

Premera Blue Cross is seeking a Membership Specialist II to perform complex reconciliation and audit activities for Individual or Group accounts receivable. You will resolve enrollment and billing issues, use Excel/Access for reports, and coach internal/external customers on contractual guidelines.

The role focuses on accuracy, timely responses, and maintaining comprehensive notes while supporting financial risk management and member satisfaction across Pacific/Mountain/Central time zones.