Remote Membership Billing Specialist II

Premera Blue Cross; Eagle (ID); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

Tuition assistance

Paid time off and wellness programs

Free on-site parking

Job summary

Premera Blue Cross is seeking a Membership Specialist II to perform complex reconciliations, enrollment changes, and billing support. The role requires attention to contractual guidelines and strong collaboration with internal and external partners.

You will work during Pacific/Mountain/Central time zones, 7am–5pm PT, handling enrollment accuracy, premium reconciliations, and customer communications while improving financial risk management and member satisfaction.

Qualifications

• High School diploma or GED required.
• Two years of accounting/finance/bookkeeping experience or an Associate’s Degree in accounting/finance/bookkeeping required.
• One year of experience as Membership Analyst I or in a Premera position with reconciliation experience required.
• Health or insurance industry experience preferred.
• Associates or Bachelor’s degree in accounting/finance preferred.

Responsibilities

• Identify, resolve and document complex reconciliation discrepancies independently.
• Process refunds, transfers of premiums, reinstatements, and insufficient fund issues.
• Update eligibility, enrollment and reconciliation using Excel/Access reports.
• Meet or exceed department metrics for production and quality.
• Educate members, brokers, or groups on membership and billing processes.

Skills

Reconciliation

Excel

Billing

Data analysis

Customer service

Education

High School diploma or GED

Associate’s degree in accounting/finance (preferred)

Tools

Access

Excel

Web portal

Job description

Premera Blue Cross is seeking a Membership Specialist II to perform complex reconciliations, enrollment changes, and billing support. The role requires attention to contractual guidelines and strong collaboration with internal and external partners.

You will work during Pacific/Mountain/Central time zones, 7am–5pm PT, handling enrollment accuracy, premium reconciliations, and customer communications while improving financial risk management and member satisfaction.