Remote Member Support Specialist | Flexible Hours & Growth

Globe Life AIL - Lisa Russel; Milwaukee (WI); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

100% Remote

Flexible scheduling

Training & mentorship

Remote work tools

Job summary

AO is seeking Remote Member Support Advisors to work from home, helping families understand available supplemental benefits and financial protection options. This role combines customer service, benefits education, relationship building, and enrollment support in a fully remote environment. Training and mentorship are provided to support career growth and success.

No prior insurance experience is required. We offer a flexible, remote-first culture with ongoing development and a focus on helping

Qualifications

• Excellent customer service and interpersonal abilities.
• Clear communication and active listening.
• Willingness to learn about benefits and programs.

Responsibilities

• Meet virtually with members through Zoom and scheduled phone appointments.
• Explain benefit programs clearly and professionally.
• Assist with applications, enrollments, and required documentation.
• Provide ongoing customer service and follow-up support.
• Maintain accurate member records and documentation.

Skills

Customer service

Communication

Relationship building

Remote work

Tools

Zoom

Job description

AO is seeking Remote Member Support Advisors to work from home, helping families understand available supplemental benefits and financial protection options. This role combines customer service, benefits education, relationship building, and enrollment support in a fully remote environment. Training and mentorship are provided to support career growth and success.

No prior insurance experience is required. We offer a flexible, remote-first culture with ongoing development and a focus on helping