Remote Benefits Advisor — Growth, Leadership & Flexible Schedule

Globe Life AIL - Lisa Russel; Durham (NC); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% remote

Weekly pay

Performance incentives

Leadership development

Mentorship

Job summary

AO (American Income Division) provides a fully remote opportunity for a Remote Customer Service Representative (Benefits Advisor) across the United States. The role focuses on guiding clients through supplemental benefits, answering questions, and assisting with applications and enrollments.

Ideal candidates are service‑oriented with strong communication skills and a passion for helping families. Training, mentorship, and leadership development are emphasized, with weekly pay and performance

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service abilities.
• Positive attitude and willingness to learn.
• Self-motivation and accountability.
• Strong organizational and time-management skills.
• Ability to work independently while collaborating remotely.
• Professionalism and integrity.
• Adaptability and a growth-oriented mindset.
• Commitment to delivering exceptional client service.

Responsibilities

• Meet with clients virtually through Zoom and scheduled phone appointments.
• Answer questions regarding available benefits and supplemental coverage options.
• Explain products and services clearly, professionally, and accurately.
• Assist clients with applications, enrollment, and policy updates.
• Provide ongoing customer support and follow-up communication.
• Build strong, long-term client relationships.
• Maintain accurate electronic client records and documentation.
• Help working families understand the financial protection benefits available to them.
• Deliver exceptional customer service throughout every client interaction.

Skills

Excellent communication

Strong customer service

Positive attitude

Self-motivation

Time management

Independence with remote work

Professionalism

Integrity

Adaptability

Growth mindset

Client service commitment

Tools

Zoom

Job description

AO (American Income Division) provides a fully remote opportunity for a Remote Customer Service Representative (Benefits Advisor) across the United States. The role focuses on guiding clients through supplemental benefits, answering questions, and assisting with applications and enrollments.

Ideal candidates are service‑oriented with strong communication skills and a passion for helping families. Training, mentorship, and leadership development are emphasized, with weekly pay and performance