Remote Member Support Specialist

AIL; Daly City (CA); Remote; USD 60,000 - 120,000; Full time

Benefits offered by this job

Remote work

Licensing support

Bonuses

Job summary

AO Globe Life is seeking individuals to present supplemental benefit options and build lasting relationships with clients from a fully remote setting.

The role emphasizes virtual consultations, organized record-keeping, and ongoing professional development with mentorship and licensing support. No prior insurance experience is required, and training is provided.

Qualifications

• Customer service or consultative background is a plus, not required
• Organized, self-motivated and comfortable working independently
• Able to obtain Life & Health Insurance License where applicable
• Reliable internet and a Windows laptop/PC with webcam
• Work authorization in the United States

Responsibilities

• Present supplemental benefit options tailored to each individual or family
• Build strong, long-term client relationships
• Hold client consultations virtually using Zoom
• Maintain organized, accurate digital records and follow-up communication
• Grow through ongoing mentorship and professional development
• Support clients throughout the enrollment process with clarity and professionalism
• Provide attentive, client-first service

Skills

Customer service

Independent work

Virtual meetings

Licensing prep

Effective communication

Education

Life & Health Insurance License (license prep)

Tools

Zoom

Webcam

Job description

What You'll Do

• Present supplemental benefit options tailored to each individual or family
• Build strong, long-term client relationships
• Hold client consultations virtually using Zoom
• Maintain organized, accurate digital records and follow-up communication
• Grow through ongoing mentorship and professional development
• Support clients throughout the enrollment process with clarity and professionalism
• Provide attentive, client-first service

What You Bring

• A genuine interest in helping others and supporting a mission-driven company
• Able to obtain any necessary professional licensing, where applicable
• Customer service or consultative background a plus, not required
• Organized, self-motivated, and comfortable working independently
• Reliable internet and a Windows laptop/PC with webcam
• Work authorization in the United States
• Confidence with virtual meetings and everyday digital tools
• Strong communication and interpersonal skills

Why You'll Love It Here

• Full training and licensing support
• Monthly and quarterly bonuses
• Weekly, performance-based earnings
• A collaborative, people-first team environment
• Renewal-based income growth opportunities
• Fully remote with a flexible schedule
• No cold outreach — leads are inbound
• 3% equity opportunity for eligible team members
• Clear advancement pathways into leadership roles

About Us

AO Globe Life has spent more than 70 years supporting union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first company, we value integrity, flexibility, and helping our people build careers that matter.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.