Remote Member Services Specialist - Entry Level & Flexible

Globe Life AIL - Lisa Russel; Indianapolis (IN); Remote; USD 23,000 - 68,000; Full time

Benefits offered by this job

Weekly Pay

Performance Bonuses

Full Training & Licensing Guidance

One-on-One Mentorship

Job summary

AO – American Income Division of Globe Life is seeking a remote Member Onboarding Representative at an entry level. You’ll engage with clients via Zoom and phone, explain benefits, and guide them through enrollment while delivering ongoing support from home.

You’ll start with thorough virtual training, licensing guidance, and one-on-one mentorship to help you grow. This role emphasizes customer service, education, and relationship-building in a fully remote setting.

Qualifications

• Entry level role with no prior insurance experience required.
• Ability to learn benefits and enrollment processes quickly.
• Strong communication and customer service mindset.

Responsibilities

• Conduct scheduled virtual appointments with clients.
• Explain available life, accident, and supplemental health options.
• Assist clients through applications and enrollment.
• Maintain accurate digital client records and follow-up.
• Build long-term relationships through consistent service.

Skills

Customer service

Communication

Active listening

Relationship building

Insurance sales

Job description

AO – American Income Division of Globe Life is seeking a remote Member Onboarding Representative at an entry level. You’ll engage with clients via Zoom and phone, explain benefits, and guide them through enrollment while delivering ongoing support from home.

You’ll start with thorough virtual training, licensing guidance, and one-on-one mentorship to help you grow. This role emphasizes customer service, education, and relationship-building in a fully remote setting.