Remote Member Services Advocate

AIL; Spokane (WA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Remote work

Warm leads

Weekly pay with uncapped commissions

Medical insurance reimbursement

Online training resources

Mentorship & leadership support

Performance-based incentives

Union representation

Long-term career opportunity

Job summary

AO Globe Life is seeking a Virtual Member Services Associate to help individuals and members explore insurance options. This fully remote role involves meeting clients virtually, guiding them through decision-making, and providing clear information.

Training, coaching, and advancement are offered within a supportive environment. The position focuses on building relationships, presenting various insurance products, and maintaining accurate records while leveraging provided warm leads and ongoing

Qualifications

• Excellent written, verbal, and listening skills.
• Customer-focused attitude and strong interpersonal skills.
• Dependable, organized, and detail-oriented.
• Comfortable learning online systems and computer functions.
• Self-motivated with a positive, professional approach.
• Able to work independently and within a team.

Responsibilities

• Work with prospective clients from company-provided warm leads.
• Schedule and conduct virtual appointments.
• Build rapport and identify each client’s insurance needs.
• Present life, supplemental health, and accident insurance options.
• Answer questions and provide clear, helpful information.
• Follow up with clients and maintain professional relationships.
• Keep organized records and complete required documentation.
• Attend ongoing training and coaching sessions.

Skills

Communication skills

Interpersonal skills

Detail orientation

Online learning

Self-motivation

Teamwork

Job description

AO Globe Life is seeking a Virtual Member Services Associate to help individuals and members explore insurance options. This fully remote role involves meeting clients virtually, guiding them through decision-making, and providing clear information.

Training, coaching, and advancement are offered within a supportive environment. The position focuses on building relationships, presenting various insurance products, and maintaining accurate records while leveraging provided warm leads and ongoing