Remote Member Services Advisor

AIL; San Jose (CA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work

Warm leads

Weekly pay

Unlimited earnings

Medical premium reimbursement

Online training

Daily coaching and mentorship

Performance incentives

No overhead expenses

Union representation

Job summary

AO Globe Life seeks a Virtual Member Services Representative to assist individuals, families, labor union members, credit union members, and association members as they explore life and health insurance options. You will help clients understand benefits and provide a professional client experience from the first conversation through follow-up in a fully remote setting.

This remote opportunity offers training, mentorship, and an income structure with unlimited earning potential, supported by

Qualifications

• Excellent verbal, written, and listening skills.
• Strong interpersonal and customer-service abilities.
• Detail-oriented and dependable.
• Comfortable with computer systems and virtual meetings.
• Self-motivated and coachable.
• Able to work independently while collaborating with a team.

Responsibilities

• Connect with members and prospective clients through warm leads.
• Schedule and conduct virtual client appointments.
• Identify client needs through customer-focused conversations.
• Present life, supplemental health, and accident insurance options.
• Help clients understand available benefits and coverage choices.
• Provide responsive follow-up and client support.
• Maintain organized records and professional documentation.
• Attend training, coaching, and team development meetings.

Skills

Verbal communication

Written communication

Listening skills

Customer service

Interpersonal skills

Detail oriented

Tech-savvy

Virtual meetings

Self-motivation

Team collaboration

Tools

CRM software

Video conferencing

Job description

AO Globe Life seeks a Virtual Member Services Representative to assist individuals, families, labor union members, credit union members, and association members as they explore life and health insurance options. You will help clients understand benefits and provide a professional client experience from the first conversation through follow-up in a fully remote setting.

This remote opportunity offers training, mentorship, and an income structure with unlimited earning potential, supported by