Remote Member Services Specialist - Insurance & Growth

AIL; San Antonio (TX); On-site; USD 36,000 - 73,000; Full time

Benefits offered by this job

Remote work

Warm leads

Weekly pay

Medical premium coverage

Online training

Mentorship program

Incentives

No overhead

Union representation

Career growth

Job summary

AO Globe Life is seeking a Virtual Member Services Associate to assist individuals, families, and union members as they explore life insurance options. You will work remotely, meet clients virtually, and help make the insurance decision-making process clear and comfortable.

This role rewards helping others with training, coaching, and opportunities for advancement, plus a supportive environment and access to resources from a long-standing organization.

Qualifications

• Excellent written, verbal, and listening skills.
• Customer-focused attitude with strong interpersonal skills.
• Dependable, organized, and detail-oriented.
• Comfortable learning online systems and computer functions.
• Self-motivated with a positive, professional approach.
• Able to work independently and in a team.

Responsibilities

• Work with prospective clients from company-provided warm leads.
• Schedule and conduct virtual appointments.
• Build rapport and identify each client’s insurance needs.
• Present life, supplemental health, and accident insurance options.
• Answer questions and provide clear, helpful information.
• Follow up with clients and maintain professional relationships.
• Keep organized records and complete required documentation.
• Attend ongoing training and coaching sessions.

Skills

Written communication

Verbal communication

Listening skills

Customer focus

Interpersonal skills

Detail-oriented

Organization

Tech-savvy

Self-motivated

Team player

Job description

AO Globe Life is seeking a Virtual Member Services Associate to assist individuals, families, and union members as they explore life insurance options. You will work remotely, meet clients virtually, and help make the insurance decision-making process clear and comfortable.

This role rewards helping others with training, coaching, and opportunities for advancement, plus a supportive environment and access to resources from a long-standing organization.