Remote Member Outreach & Support Advocate

Cofertility; United States; Teletrabalho; USD 50 000 - 70 000; Tempo integral

Resumo da oferta

A mission-driven company is hiring a Member Outreach Specialist to guide members through their egg donation journeys. This role involves conducting calls, providing support, and answering inquiries, requiring strong communication skills and a passion for reproductive health. Ideal candidates have 3-5 years in a client-facing role and can work weekends. Join a fully remote team dedicated to impactful work in family-building.

Qualificações

• 3-5 years experience in a client-facing role in education, sales, or member support.
• Ability to work independently and as part of a team.
• Familiarity with the fertility landscape and egg donation a plus.

Responsabilidades

• Conduct scheduled video informed consent calls with prospective Split program participants.
• Perform scheduled video sales calls with intended parent leads.
• Monitor and respond to member and lead inquiries over email.

Conhecimentos

Client-facing role experience

Strong communication skills

Tech savvy

Empathy

Adaptability

Ferramentas

Google Suite

Customer Success tools

Descrição da oferta de emprego

A mission-driven company is hiring a Member Outreach Specialist to guide members through their egg donation journeys. This role involves conducting calls, providing support, and answering inquiries, requiring strong communication skills and a passion for reproductive health. Ideal candidates have 3-5 years in a client-facing role and can work weekends. Join a fully remote team dedicated to impactful work in family-building.