Remote Donor Outreach Specialist

Talentify; Michigan; Remote; USD 20,000 - 23,000; Full time

Benefits offered by this job

Health insurance eligibility after 2 M

Company-paid 75% of base premiums

Paid break time

Paid time off

Career advancement opportunities

Performance bonus program

Job summary

MDS Communications is seeking dedicated Call Center Representatives to support fundraising programs for national non-profits. You will work from home with a stable internet connection, following client scripts and performance targets. The role offers hourly pay and room for bonus earnings based on performance.

We provide in-depth training and the chance to advance within donor service teams. This is a full-time remote position with benefits following eligibility and a supportive, faith-based

Qualifications

• 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
• Dedicated wired internet connection
• A quiet place to work at home free from normal household interruptions
• Basic computer skills
• A commitment and enthusiasm to the charitable and non-profit causes represented
• A willingness to learn
• Persistence

Responsibilities

• Receive in-depth training.
• Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
• Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
• Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
• Secure financial gifts from donors and prospective donors on behalf of our clients.
• Maintain minimum fundraising and productivity metrics.

Skills

Outbound telemarketing

Customer service

Basic computer skills

Wired internet

Willingness to learn

Persistence

Job description

MDS Communications is seeking dedicated Call Center Representatives to support fundraising programs for national non-profits. You will work from home with a stable internet connection, following client scripts and performance targets. The role offers hourly pay and room for bonus earnings based on performance.

We provide in-depth training and the chance to advance within donor service teams. This is a full-time remote position with benefits following eligibility and a supportive, faith-based