Remote Medical Support Assistant (VA Scheduling) – UT

Aptive Resources; Provo (UT); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Health and Wellness benefits

Job summary

Aptive Resources is seeking a Medical Support Assistant (MSA) to support the Salt Lake City VA Medical Center in a remote role. The MSA will coordinate patient appointments, manage referrals, and maintain high-quality service for Veterans and their families.

Ideal candidates should possess a High School Diploma, customer service experience, and basic computer skills. The position offers a competitive compensation rate of $19.00/hr plus health benefits. Candidates must reside within Utah County.

Qualifications

• U.S. Citizen.
• Minimum 6 months of customer service experience.
• Basic computer proficiency including Microsoft Office.

Responsibilities

• Provide administrative and scheduling support to the Salt Lake City VA Medical Center.
• Coordinate patient appointments and manage community care referrals.
• Maintain patient records and ensure compliance with VA policies.

Skills

Customer service experience

Basic knowledge of medical terminology

Typing speed of 50 words per minute

Basic computer proficiency

Strong English communication skills

Education

High School Diploma or GED equivalent

Tools

Microsoft Word

Excel

Outlook

Microsoft Teams

Job description

Aptive Resources is seeking a Medical Support Assistant (MSA) to support the Salt Lake City VA Medical Center in a remote role. The MSA will coordinate patient appointments, manage referrals, and maintain high-quality service for Veterans and their families.

Ideal candidates should possess a High School Diploma, customer service experience, and basic computer skills. The position offers a competitive compensation rate of $19.00/hr plus health benefits. Candidates must reside within Utah County.