Remote Medical Records Retrieval Specialist

CarePlus Health Plans, Inc.; Leesburg (FL); Remote; USD 40,000 - 52,000; Full time

Job summary

CarePlus Health Plans, Inc. seeks a Medical Record Retrieval Specialist (Risk Adjustment Representative 2) to travel across Central Florida, collecting and scanning medical records.

You will support Humana’s Coding staff by ensuring timely, accurate record retrieval and secure data transfer. The role requires 1+ years in a telephonic or office-based customer service environment, proficiency with Word and Excel, and the ability to travel locally up to 50% with occasional overnight stays.

Qualifications

• 1+ years of telephonic environment experience and/or customer service in an office setting.
• Proficiency in Microsoft Word and Excel.
• Ability to travel locally up to 50% of the time and occasionally overnight.
• Must have reliable car transportation and a valid state driver’s license.

Responsibilities

• Travel to provider offices across Central Florida and scan paper records or download EMR to a thumb drive.
• Meet production goals and deadlines while visiting physician offices.
• Answer phones, fax electronically, search the internet, and manage emails.
• Research and update CarePlus internal systems; protect PHI/HIPAA information.

Skills

Customer service

Communication

Travel readiness

Attention to detail

Telephonic environment

Tools

Microsoft Word

Microsoft Excel

Laptop usage

Job description

CarePlus Health Plans, Inc. seeks a Medical Record Retrieval Specialist (Risk Adjustment Representative 2) to travel across Central Florida, collecting and scanning medical records.

You will support Humana’s Coding staff by ensuring timely, accurate record retrieval and secure data transfer. The role requires 1+ years in a telephonic or office-based customer service environment, proficiency with Word and Excel, and the ability to travel locally up to 50% with occasional overnight stays.