Field Medical Records Retrieval Specialist (Travel Required)

CarePlus Health Plans, Inc.; Florida; Remote; USD 40,000 - 52,000; Full time

Job summary

CarePlus Health Plans, Inc. is seeking a Medical Record Retrieval Specialist (Risk Adjustment Representative 2) to travel across the Central Florida region, collecting medical records and uploading them to a secure system for the Humana coding team.

The role requires local travel, a reliable vehicle, and strong office software skills. The position emphasizes HIPAA confidentiality, timely office visits, and effective communication with providers.

Qualifications

• Residence in the Greater Orlando area.
• 1+ years of telephonic environment experience and/or customer service in an office setting.
• Proficiency in Microsoft Office Word and Excel.
• Ability to travel locally up to 50% of the time.
• Ability to travel overnight occasionally within the region.
• Must have reliable car transportation.
• Working knowledge of computers and ability to learn new systems.
• Valid State Driver's license and proof of personal vehicle insurance with 100/300/100 limits.

Responsibilities

• Travel up to 50% of the time in FL counties with possible overnight stays.
• Travel up to a week at a time to surrounding counties.
• Collect medical records using a laptop and scanner to meet production goals.
• Visit physician offices in a timely, efficient manner to meet deadlines.
• Answer phones, fax, search and email utilization.
• Research and update site information via internal systems.
• Maintain HIPAA confidentiality and professional communication.

Skills

Telephonic environment

Customer service

MS Word & Excel

Managed care knowledge

Medical terminology

Bilingual English & Spanish

Healthcare experience

EMR systems

Tools

Laptop/portable scanner

Job description

CarePlus Health Plans, Inc. is seeking a Medical Record Retrieval Specialist (Risk Adjustment Representative 2) to travel across the Central Florida region, collecting medical records and uploading them to a secure system for the Humana coding team.

The role requires local travel, a reliable vehicle, and strong office software skills. The position emphasizes HIPAA confidentiality, timely office visits, and effective communication with providers.