Traveling Medical Records Retrieval Specialist

Humana, Inc.; Ocala (FL); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Short-term and long-term disability,生命

Job summary

Humana, Inc. is seeking a Medical Record Retrieval Specialist (Risk Adjustment Representative 2) to travel across Central Florida, collecting and scanning medical records for CarePlus Health Plans. You will operate with HIPAA confidentiality and interact with provider offices to meet production goals.

The role requires local travel, a valid driver’s license, and proficiency with Microsoft Word/Excel. This remote position includes periodic on-site activities and varied hours based on travel needs.

Qualifications

• Reside in the Greater Orlando area.
• 1+ years of telephonic environment experience and/or office customer service.
• Proficiency in Microsoft Office Word and Excel.
• Ability to travel locally up to 50% of the time.
• Ability to travel overnight occasionally within the region.
• Must have reliable car transportation.
• Working knowledge of computers, or a demonstrated technical aptitude and ability to learn new systems.
• This job is part of Humana's Driver safety program and requires a valid State Driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits and a Motor Vehicle Report as part of the background check.

Responsibilities

• Travel up to 50% of the time in the region with possible overnight stays.
• Travel up to a week at a time to surrounding counties as needed.
• Collect medical records using laptop and portable scanner to meet production goals.
• Visit physician offices in a timely, efficient manner to meet deadlines.
• Answer phones, fax, search the internet and email.
• Research and update site information using CarePlus internal systems.
• Follow HIPAA confidentiality standards to protect member information.
• Communicate in a professional and courteous manner to resolve issues.

Skills

Telephonic environment experience

Customer service experience

Microsoft Word and Excel

Valid State Driver's license

Reliable car transportation

Ability to travel 50%

Computer proficiency

Job description

Humana, Inc. is seeking a Medical Record Retrieval Specialist (Risk Adjustment Representative 2) to travel across Central Florida, collecting and scanning medical records for CarePlus Health Plans. You will operate with HIPAA confidentiality and interact with provider offices to meet production goals.

The role requires local travel, a valid driver’s license, and proficiency with Microsoft Word/Excel. This remote position includes periodic on-site activities and varied hours based on travel needs.