Remote Medical Interviewer (Insurance Underwriting)

Manulife; United States; A distancia; USD 28.000 - 46.000; Jornada completa

Descripción de la vacante

Manulife is seeking a Medical Tele-Interviewer to join a remote, work-from-home team supporting clients across Canada. The role entails conducting in-depth interviews to collect lifestyle and medical information for underwriting in life, critical illness insurance, and related products.

You will use your medical knowledge and strong communication skills to elicit accurate information, maintain confidentiality, and provide excellent customer service.

Formación

• Medical knowledge or experience is required.
• Ability to maintain high accuracy in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong customer service background.
• Self-motivated with ability to work independently.

Responsabilidades

• Conduct in-depth interviews for underwriting-related information.
• Probe tactfully to elicit personal and medical details.
• Demonstrate careful listening and attention to detail.
• Manage workload with strong time management and organization.
• Maintain confidentiality of sensitive information.
• Address customer concerns professionally.

Conocimientos

Medical knowledge

Attention to detail

Communication skills

Customer service

Independent worker

Bilingual English-French (asset)

Descripción del empleo

Manulife is seeking a Medical Tele-Interviewer to join a remote, work-from-home team supporting clients across Canada. The role entails conducting in-depth interviews to collect lifestyle and medical information for underwriting in life, critical illness insurance, and related products.

You will use your medical knowledge and strong communication skills to elicit accurate information, maintain confidentiality, and provide excellent customer service.