Insurance Interviewer

Talentburst,-Inc; Lee's Summit (MO); Remote; USD 25,000 - 33,000; Part time

Job summary

Talentburst,-Inc is seeking an Administration - Interviewer, Ins Risk to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.

The role is a 4+ months contract with a remote option in Lees Summit, MO, operating 9 am–6 pm CT Monday–Friday, with Saturday hours as needed.

Qualifications

• HS diploma or equivalent required.

Responsibilities

• Place outbound calls to contact life insurance applicants.
• Complete interview with applicant or leave a message for a return call
• Gather medical, financial, occupational, and avocation histories during interview.
• Review and edit information collection during the interview for quality assurance purposes.
• Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls.
• log call attempts, document information with orders as necessary and record call results.
• Learn the specific requirements stipulated by each client company.
• Respond to the needs and request of clients, staff and management in a professional and expedited manner.
• Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
• Perform other duties as assigned to meet the business needs or customer requirements.

Education

HS diploma or equivalent

Job description

Job Title: Administration - Interviewer, Ins Risk

Job Location: Lees Summit, MO 64063 - Remote

Job Duration: 4+ months contract with a possible extension

Shift: 9 am - 6 pm central time Monday - Friday, Saturday hours are 8:00 am - 4:30 pm

Note: Missouri, Texas and Florida only

Summary: The primary purpose of this position is to complete life insurance medical and financial interviews via telephone outbound calls for multiple client companies.

• Place outbound calls to contact life insurance applicants.
• Complete interview with applicant or leave a message for a return call
• Gather medical, financial, occupational, and avocation histories during interview.
• Review and edit information collection during the interview for quality assurance purposes.
• Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls.
• log call attempts, document information with orders as necessary and record call results.
• Learn the specific requirements stipulated by each client company.
• Respond to the needs and request of clients, staff and management in a professional and expedited manner.
• Observe all compliance policies and safety policies and procedures as outlines in the Safety Manual or safety matters included in other special trainings.
• Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all of the duties and responsibilities, but rather a general description of work performed by the position.

Education:

HS diploma or equivalent

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