Remote Medical Expense Systems Analyst

UnitedHealth Group; Eden Prairie (MN); Hybrid; USD 73,000 - 130,000; Full time

Job summary

UnitedHealth Group is seeking a Business Systems Analyst to support the Med. Expense team across finance, accounting, actuarial, technology, and operations. You will translate business needs into clear requirements, coordinate cross-functional delivery, and drive process improvements.

The role offers remote work from anywhere in the U.S., with in-office four days per week for Minneapolis or Washington, D.C. area.

Qualifications

• 4+ years of experience in a business analyst, business systems analyst, data analyst, accounting / finance operations, or comparable role
• 4+ years of experience gathering, analyzing, and documenting business requirements, functional requirements, reporting requirements, and system requirements across multiple stakeholders
• Experience creating and maintaining data dictionaries, field definitions, business rules, source-to-target mapping documentation, data lineage, and transformation requirements
• Experience documenting current-state and future-state workflows, process flows, decision points, handoffs, controls, and operational impacts
• Experience developing or supporting test plans, test scenarios, test cases, user acceptance testing, defect tracking, validation documentation, and business sign-off activities
• Experience analyzing data, identifying trends or variances, performing root cause analysis, and preparing information for business decision-making
• Experience supporting project delivery activities, including planning, prioritization, status communication, issue tracking, and meeting timeline commitments
• Proven working knowledge of standard business applications, Microsoft Office Suite, SharePoint, and collaboration tools
• Intermediate to advanced proficiency with Excel, including formulas, lookups, pivot tables, conditional formatting, and data validation techniques

Responsibilities

• Partner with Med. Expense stakeholders to gather, analyze, and document business, functional, reporting, and system requirements
• Serve as a business systems liaison between finance, accounting, actuarial, technology, operations, and reporting teams
• Support end-to-end analysis of medical expense data workflows, including intake, reconciliation, validation, issue resolution, and downstream reporting impacts
• Translate business needs into clear requirements, process flows, user stories, acceptance criteria, test scenarios, and implementation documentation
• Perform data analysis, root cause analysis, and impact assessments to support issue resolution, process improvement, and operational decision-making
• Support system enhancements, data integrations, reporting updates, and process changes through requirements definition, testing, validation, deployment readiness, and post-implementation support
• Develop and maintain detailed documentation, including business requirements, process maps, validation methodology, test results, controls, decisions, and version history
• Coordinate with internal stakeholders to support prioritization, scheduling, delivery timelines, data quality expectations, and business readiness activities
• Identify process improvement opportunities, recommend practical solutions, and help drive standardization, consistency, and operational excellence across Med. Expense processes
• Communicate technical, operational, and analytical findings clearly to both technical and non-technical audiences
• Support audit readiness, control documentation, and compliance-related activities as needed
• Promptly respond to service issues, resolve problems within scope, and elevate risks, blockers, or concerns as appropriate

Job description

UnitedHealth Group is seeking a Business Systems Analyst to support the Med. Expense team across finance, accounting, actuarial, technology, and operations. You will translate business needs into clear requirements, coordinate cross-functional delivery, and drive process improvements.

The role offers remote work from anywhere in the U.S., with in-office four days per week for Minneapolis or Washington, D.C. area.