Remote Medical Customer Service Representative

TEKsystems; United States; Remote; USD 28,000 - 30,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short/Long-term disability

HSA

PTO / Vacation

Job summary

TEKsystems is seeking a contract-based healthcare call specialist in the New York area. You will answer 45+ daily patient calls, process payments over the phone, and help patients set up payment plans.

You will read EOBs and assist with inquiries while navigating multiple systems, delivering accurate information and compassionate service in a fast-paced environment.

Qualifications

• Provide frontline patient support via phone, reading EOBs and resolving inquiries.
• Readily handle 45+ calls daily and assist with payments and payment plans.
• Demonstrate accuracy across multiple healthcare systems while multitasking.

Responsibilities

• Answer 45+ patient calls per day and assist with billing questions.
• Process payments over the phone and help set up payment plans.
• Read EOBs and support patients with inquiries across systems.

Skills

EMR

Epic

Patient intake

Patient registration

Medical scheduling

Patient access

Patient service

Medical terminology

EOB

Patient balances

Incoming calls

Medical record

Customer service

Medical insurance

Job description

Description

SHIFT: Mon - Friday, 8 - 4:30 ESTREMOTEPOSITION OVERVIEW:Main point of contact answering 45+ calls per day from patients.Taking payments over the phone and helping patients set up payment plans.Ability to read EOB's and assist patients with their inquiries.Ability to work within multiple systems at the same time and juggle multiple tasks

Skills

Emr, Epic, Patient Intake, Patient Registration, medical scheduling, patient access, patient service, medical terminology, EOB, patient balances, incoming calls, Medical record, Customer service, Medical Insurance

Top Skills Details

Emr,Epic,Patient Intake,Patient Registration,medical scheduling,patient access,patient service,medical terminology,EOB,patient balances,incoming calls

Additional Skills & Qualifications

healthcareinsurancepatient accesspatient service

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of New York, NY.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of New York, NY.

Application Deadline

This position is anticipated to close on Nov 12, 2026.

Workplace Type

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.