Remote Medical Customer Service Representative

TEKsystems; New York (NY); Remote; USD 28,000 - 30,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k) retirement

Life Insurance

Short and long-term disability

HSA option

Transportation benefits

PTO and leave

Remote work

Job summary

TEKsystems in New York, NY is seeking a healthcare call center specialist to handle 45+ patient calls daily, process payments over the phone, and assist with setting up payment plans.

You will review EOBs, address patient inquiries, and work across multiple systems to balance tasks efficiently. This is a fully remote contract position with competitive hourly pay and benefits for eligible staff.

Qualifications

• Reads EOBs and assists patients with inquiries.
• Reads and interprets medical terminology.
• Ability to work across multiple systems while handling multiple tasks.

Responsibilities

• Answer 45+ calls per day from patients.
• Take payments over the phone and help patients set up payment plans.
• Assist patients with reading EOBs and balance inquiries.
• Navigate multiple systems simultaneously to complete tasks.

Skills

EMR

Epic

Patient Intake

Patient Registration

medical scheduling

patient access

patient service

medical terminology

EOB

patient balances

incoming calls

Medical record

Customer service

Medical Insurance

Tools

EMR

Job description

Description

SHIFT: Mon - Friday, 8 - 4:30 EST REMOTE POSITION OVERVIEW:

Main point of contact answering 45+ calls per day from patients. Taking payments over the phone and helping patients set up payment plans. Ability to read EOB's and assist patients with their inquiries. Ability to work within multiple systems at the same time and juggle multiple tasks

Skills

• Emr
• Epic
• Patient Intake
• Patient Registration
• medical scheduling
• patient access
• patient service
• medical terminology
• EOB
• patient balances
• incoming calls
• Medical record
• Customer service
• Medical Insurance

Top Skills Details

• Emr
• Epic
• Patient Intake
• Patient Registration
• medical scheduling
• patient access
• patient service
• medical terminology
• EOB
• patient balances
• incoming calls

Additional Skills & Qualifications

• healthcare insurance
• patient access
• patient service

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of New York, NY.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness
• Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of New York, NY.

Application Deadline

This position is anticipated to close on Nov 12, 2026.

Workplace Type

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.