Remote Medical Billing Support Specialist

Dr. Mylissa's Medical Boutique; Dublin, Northern (OH, KY); Hybrid; USD 22,000 - 33,000; Full time

Benefits offered by this job

401(k) Plan

Job summary

Digitech, part of the Sarnova Family, seeks a Medical Call Center Specialist for a fully remote, high-volume environment. You will handle patient calls with professionalism and empathy, documenting all interactions and following HIPAA standards.

The role requires a High School Diploma, strong communication, and bilingual (English/Spanish) abilities, with familiarity in insurance billing a plus. Training is provided and a competitive benefits package is offered.

Qualifications

• High School Diploma or equivalent.
• Bilingual English/Spanish preferred.
• Proficient with MS Outlook, Word and Excel.

Responsibilities

• Answer a high volume of incoming patient calls in a remote environment.
• Demonstrate empathy while addressing billing inquiries.
• Follow client-specific rules and workflows for resolutions.
• Document calls accurately and complete follow-up actions as needed.
• Maintain HIPAA-compliant handling of patient information.

Skills

Bilingual (English/Spanish)

Typing 40 WPM

Strong communication

Calm under pressure

Remote work adaptability

Education

High School Diploma or equivalent

Tools

MS Outlook

MS Word

MS Excel

Job description

Digitech, part of the Sarnova Family, seeks a Medical Call Center Specialist for a fully remote, high-volume environment. You will handle patient calls with professionalism and empathy, documenting all interactions and following HIPAA standards.

The role requires a High School Diploma, strong communication, and bilingual (English/Spanish) abilities, with familiarity in insurance billing a plus. Training is provided and a competitive benefits package is offered.