Remote Medical Billing & Collections Specialist

Accendra Health; Helena (MT); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental/Vision

PTO

401(k)

FSA

Life insurance

Disability

EAP

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is seeking a remote US Billing Representative to service customer accounts, ensure accurate billing, timely remittance, and pursue payer follow-up to maintain cash flow.

You will use ERP systems, maintain medical terminology, and collaborate with care teams. This full-time remote role offers benefits and the chance to impact patient billing processes across our nationwide network.

Qualifications

• Excellent communication and phone/email etiquette.
• Ability to read and follow written and oral instructions.
• Familiar with medical terminology and insurances HCPC/ICD-9 codes.
• Documents activities in ERP system accurately and timely.
• Experience with billing inquiries and resolving patient billing issues.

Responsibilities

• Provide accurate billing to customers and maintain account integrity.
• Follow up with payers to ensure uninterrupted cash flow.
• Communicate with customers, clerical staff, and insurers by phone and email.
• Identify and resolve patient billing complaints.
• Edit and resubmit claims to secure payment.
• Prepare and review clean claims for submission to insurances (electronic or paper).
• Document activities in ERP system accurately.
• Utilize MS Word and Outlook for daily tasks.
• Provide feedback to Group Team Lead on account issues.
• Contribute to defined objectives and outcomes.

Skills

Communication

Phone etiquette

Email etiquette

Insurance knowledge

Medical terminology

ERP documentation

Claims processing

Microsoft Office

Attention to detail

Job description

Accendra Health is seeking a remote US Billing Representative to service customer accounts, ensure accurate billing, timely remittance, and pursue payer follow-up to maintain cash flow.

You will use ERP systems, maintain medical terminology, and collaborate with care teams. This full-time remote role offers benefits and the chance to impact patient billing processes across our nationwide network.