Remote Medicaid Implementation Lead

UnitedHealth Group; Eden Prairie (MN); Hybrid; USD 92,000 - 164,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock purchase plan

401k contribution

Job summary

UnitedHealth Group is seeking an Implementation Project Manager (IPM) for Fee for Service Medicaid implementations. This remote role supports New Client Implementations nationwide, with in-office requirements in Minneapolis or DC for some locations.

You will lead onboarding, manage client relationships, ensure quality and profitability, and coordinate cross-functional clinical and formulary needs. The role requires PMP, 5+ years in technical project management and Medicaid experience, plus

Qualifications

• PMP certification required.
• 5+ years of technical project management experience.
• 5+ years of FFS Medicaid experience.
• 3+ years in the healthcare industry specifically in Medicaid and/or Medicare.
• 3+ years software development and/or software implementations.
• 2+ years of experience in Pharmacy Benefit Management.
• 2+ years in a client-facing role.
• Experience managing large-scale healthcare projects with teams of 10+.
• Strong influencing, cross-functional collaboration, and negotiation skills.
• Proficiency with Outlook, Excel, PowerPoint, Project, and Word.
• Ability to present to all levels of management.
• Ability to ascertain client needs through active listening and consultative work.

Responsibilities

• Manage the entire client onboarding project for implementation and be the main client contact.
• Act as a trusted partner, learning the client business to anticipate needs.
• Ensure client satisfaction, quality of work, and project profitability.
• Coordinate with internal departments for clinical and formulary needs.
• Coordinate disruption analysis to impacted membership as applicable.
• Work with operations to identify and resolve implementation issues.
• Facilitate meetings at various organizational levels.
• Monitor, track, and report implementation status and performance.
• Identify risks and communicate mitigation plans to senior leadership.
• Ensure plan updates and deliverables are met by all teams.
• Manage pre-implementation audits with the client and audit department.
• Mentor other team members in implementation when needed.
• Up to 15% travel.

Skills

PMP Certification

Technical project management

Client facing

Healthcare industry knowledge

Project planning

Presentation skills

Cross-functional collaboration

Stakeholder management

Tools

Microsoft Outlook

Excel

PowerPoint

Project

Word

Job description

UnitedHealth Group is seeking an Implementation Project Manager (IPM) for Fee for Service Medicaid implementations. This remote role supports New Client Implementations nationwide, with in-office requirements in Minneapolis or DC for some locations.

You will lead onboarding, manage client relationships, ensure quality and profitability, and coordinate cross-functional clinical and formulary needs. The role requires PMP, 5+ years in technical project management and Medicaid experience, plus