Remote Maternity Navigator & Community Health Advocate

Nadia Care; Eagleville (TN); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Option Grant

Disability Insurance

Time Off

Job summary

Nadia Care is seeking a full-time Maternity Navigator to support expectant and new mothers in Rutherford County, Tennessee. You will build trusted relationships, educate on prenatal/postpartum topics, and connect families with resources to overcome social barriers affecting pregnancy outcomes.

As a field-based navigator, you will balance in-person and virtual visits, participate in daily team huddles, and document interactions meticulously to ensure coordinated, high-quality care for every

Qualifications

• 3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant or Certified Nurse Assistant
• Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education
• A great listener and strong communicator who can provide both emotional support and practical guidance with compassion and cultural sensitivity
• Strong problem solving skills and ability to manage multiple priorities such as member visits, messaging, and internal meetings in a fast-paced environment
• Comfort working independently in the field while staying connected to a team of specialists
• Valid driver's license with a clean driving record, reliable transportation, and compliance with state inspection, registration, and insurance requirements
• Access to home internet and a phone with internet access
• Tech-savvy and able to quickly learn to document interactions and communicate effectively in our technology platforms such as AthenaOne, Welkin, and MacOs

Responsibilities

• Meet with mothers virtually and in-person, educating them on critical health topics such as recognizing urgent maternal warning signs, preeclampsia, and understanding postpartum recovery
• Educate members on birth positions and breathing techniques prior to birth, helping mothers feel confident and prepared
• Work as part of a multidisciplinary care team, attending daily huddles to collaborate with and elevate clinical issues to our specialists
• Maintain clear and accurate documentation of all care interactions to ensure every mother receives high-quality, coordinated support
• Build trusting relationships with mothers, creating a safe space for open conversations about their needs and concerns and support via call or messaging between visits
• Serve as a connector to community resources, ensuring that barriers like food insecurity, transportation, or housing challenges don’t stand in the way of a healthy pregnancy
• Be a voice for the community, bringing insights from your experience and from mothers and families back to Nadia Care to help shape programs that truly meet their needs
• Attend administrative meetings and follow our policies and procedures to ensure the highest standard for our members

Skills

Active listening

Excellent communication

Cultural sensitivity

Multitasking

Problem solving

Education

Certified Perinatal Community Health Worker or CMA or CNA

Tools

AthenaOne

Welkin

MacOS

Job description

Nadia Care is seeking a full-time Maternity Navigator to support expectant and new mothers in Rutherford County, Tennessee. You will build trusted relationships, educate on prenatal/postpartum topics, and connect families with resources to overcome social barriers affecting pregnancy outcomes.

As a field-based navigator, you will balance in-person and virtual visits, participate in daily team huddles, and document interactions meticulously to ensure coordinated, high-quality care for every