Remote Marketing Operations Specialist — AI Training

Mercor

San Francisco (CA)

Hybrid

GBP 130,099,000 - 216,831,000

Part time

4 days ago

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Job summary

Mercor is seeking a Marketing Expert — Marketing Operations (AI Agent Environments) for a remote contract role. You will design real-world marketing operation tasks, define briefs and dashboards, and specify personas and tool states to evaluate AI agent performance.

Strong written reasoning and CRM prowess are essential, with experience in Salesforce, marketing automation, and collaboration tools. The role emphasizes hands-on marketing operations practice, building AI training environments, and

Qualifications

Hands-on practitioner in marketing operations.
Fluent in CRM tools such as Salesforce and marketing automation platforms.
Experience with project trackers (Asana/Linear) and customer support tools (Zendesk/Intercom).

Responsibilities

Design task briefs based on real marketing operations experience, focusing on planted issues and strong decision-making.
Specify documents, dashboards, personas, and tool states for realistic task execution.
Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.
Review and evaluate AI agent attempts against personal standards.
Diagnose issues from messy data, prioritize tasks, plan, execute, and orchestrate multi-step work across tools.