Marketing Ops Architect for AI Training Environments

Mercor; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Mercor in San Francisco builds high-fidelity simulated work environments to evaluate AI agents across marketing tools. You will design real-world tasks and plant the tests that reveal what a strong practitioner can do, including routing, workflows, and reporting within marketing operations.

You will specify required documents, dashboards, personas, and tool states, review reference answers, and judge AI agent attempts against a clear standard, spanning diagnostic reasoning, planning, QA, and

Qualifications

• Hands-on experience designing routing rules and workflows in marketing operations.
• Ability to define reporting requirements and evaluate outcomes.
• Experience building AI training environments or simulated case studies is preferred.

Responsibilities

• Design task briefs and the artifacts needed to pressure-test environments.
• Specify documents, dashboards, personas, and tool states for tasks.
• Write or review reference answers and evaluation criteria.
• Review AI agent attempts against established standards.

Skills

Marketing operations experience

Clear written reasoning

Education

Rubric Academy or Rubric Bootcamp certification

Tools

Salesforce

Marketing automation platform

Asana

Linear

Zendesk

Intercom

Job description

Mercor in San Francisco builds high-fidelity simulated work environments to evaluate AI agents across marketing tools. You will design real-world tasks and plant the tests that reveal what a strong practitioner can do, including routing, workflows, and reporting within marketing operations.

You will specify required documents, dashboards, personas, and tool states, review reference answers, and judge AI agent attempts against a clear standard, spanning diagnostic reasoning, planning, QA, and