Marketing Operations Expert - AI Environments

Remote Jobs; United States; Remote; USD 83,000 - 138,000; Full time

Job summary

Mercor connects elite creative and technical talent with AI research labs worldwide. Remote Marketing Expert — Marketing Operations (AI Agent Environments) will design and optimize marketing processes for AI agent environments, driving experiments and outcomes.

The contract role requires hands-on marketing operations experience, proficiency with CRM and marketing tools, and the ability to craft clear, evidence-based reasoning in a fast-paced, distributed team.

Qualifications

• Hands-on practitioner experience in marketing operations.
• Fluent in CRM tools like Salesforce, marketing automation platforms, project trackers like Asana or Linear, and support tools like Zendesk or Intercom.
• Clear written reasoning skills.

Responsibilities

• Design task briefs based on real marketing operations experience, focusing on planted issues and strong decision-making.
• Specify documents, dashboards, personas, and tool states for realistic task execution.
• Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.
• Review and evaluate AI agent attempts against personal standards.
• Diagnose issues from messy data, prioritize tasks, plan, execute, and orchestrate multi-step work across tools.

Skills

Marketing operations

Clear written reasoning

Tools

Salesforce

Marketing automation platforms

Asana

Linear

Zendesk

Intercom

Job description

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Marketing Expert — Marketing Operations (AI Agent Environments)

Type: Contract

Compensation: $60–$100/hour

Location: Remote

Role Responsibilities

• Design task briefs based on real marketing operations experience, focusing on planted issues and strong decision-making.
• Specify documents, dashboards, personas, and tool states for realistic task execution.
• Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.
• Review and evaluate AI agent attempts against personal standards.
• Diagnose issues from messy data, prioritize tasks, plan, execute, and orchestrate multi-step work across tools.

Qualifications

Must-Have

• Hands-on practitioner experience in marketing operations.
• Fluent in CRM tools like Salesforce, marketing automation platforms, project trackers like Asana or Linear, and support tools like Zendesk or Intercom.
• Clear written reasoning skills.

Preferred

• Experience building AI training environments, RL environments, or simulated case studies.
• Rubric Academy or Rubric Bootcamp certification.

Screening

Applicants complete a short multiple-choice knowledge screener specific to this sub-domain before review.