Remote Manager, Reporting Service Delivery & Analytics

Gainwell Technologies LLC; Ohio; Remote; USD 87,000 - 124,000; Full time

Job summary

Gainwell Technologies is seeking a Manager, Reporting Service Delivery to lead multiple reporting and analytics teams that support operational service delivery across client accounts. You will drive actionable insights, SLA governance, and continuous improvement while building a high-performing organization.

Ideal candidates are proven people leaders with strong communication, stakeholder management, and talent development capabilities.

Qualifications

• Proven people leadership in fast-paced operational environments.
• Experience leading reporting and analytics teams.
• Strong communication and stakeholder management skills.
• Ability to drive accountability and results through others.

Responsibilities

• Lead and develop multiple reporting and analytics teams.
• Ensure accurate, timely reporting, dashboards, and insights.
• Partner with clients and leaders to align on objectives.
• Drive governance, quality, and automation initiatives.
• Support transformation and go-to-market efforts.

Skills

People leadership

Reporting & analytics

Operational service delivery

SLA management

Data-driven decisions

Stakeholder management

Communication

Job description

Gainwell Technologies is seeking a Manager, Reporting Service Delivery to lead multiple reporting and analytics teams that support operational service delivery across client accounts. You will drive actionable insights, SLA governance, and continuous improvement while building a high-performing organization.

Ideal candidates are proven people leaders with strong communication, stakeholder management, and talent development capabilities.