Remote Managed Services BA — Change, UAT & Adoption

Cold Sun Enterprise

United States

Remote

USD 85,000 - 110,000

Full time

46 hours ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Cold Sun Enterprise is seeking a Managed Services Business Analyst to triage enhancement requests, document changes, and support continuous improvement across our managed-services clients.

You will create user stories for change requests, assist with release planning and UAT, and track adoption to identify opportunities for optimization across projects.

Collaborating with product, engineering, and client teams, you will ensure delivered changes meet client outcomes with quality and timeliness.

Qualifications

3+ years in business analysis or platform support.
Experience with Salesforce or NetSuite environments.
Strong documentation and stakeholder skills.

Responsibilities

Triage and document enhancement and support requests
Create user stories for change requests
Support release planning and UAT
Track adoption and recommend optimizations

Skills

Stakeholder management

Documentation

Tools

Salesforce

NetSuite

Job description

Cold Sun Enterprise is seeking a Managed Services Business Analyst to triage enhancement requests, document changes, and support continuous improvement across our managed-services clients.

You will create user stories for change requests, assist with release planning and UAT, and track adoption to identify opportunities for optimization across projects.

Collaborating with product, engineering, and client teams, you will ensure delivered changes meet client outcomes with quality and timeliness.

Get your free, confidential resume review.

or drag and drop your file here.