Remote M365 Modern Workplace Engineer

Nelnet; Frankfort (KY); Remote; USD 75,000 - 120,000; Full time

Job summary

Nelnet is seeking a remote M365 Engineer to administer and govern SharePoint Online, Viva, Power Platform, Fabric, and Azure services in a security‑conscious enterprise. You will enable modern workplace capabilities, automate tasks with PowerShell, and partner with security, compliance, and IT teams to ensure governance and reliability.

The role requires 3+ years of hands-on Microsoft 365 administration, strong troubleshooting, and the ability to translate business needs into scalable, compliant

Qualifications

• 3+ years of hands-on experience administering Microsoft 365 in an enterprise environment.
• Experience administering and governing SharePoint Online and related collaboration workloads.
• Experience with Microsoft Viva, Power Platform, Power BI, Copilot Studio, Microsoft Fabric, or similar business solution platforms.
• Experience supporting Microsoft Azure services related to Modern Workplace solutions, including platform governance and application integrations.
• Experience supporting Copilot for Microsoft 365 readiness, adoption, governance, or enablement activities.
• Experience with PowerShell, Microsoft Graph API, Power Platform automation, Azure Automation, Logic Apps, REST APIs, JSON, webhooks, or similar scripting and automation technologies.
• Familiarity with security and compliance concepts such as MFA, Conditional Access, DLP, retention policies, and information governance.
• Strong troubleshooting skills with the ability to work independently on complex incidents, problems, and service requests.

Responsibilities

• Administer and support SharePoint Online, Microsoft Viva, Power Platform, Microsoft Fabric, Azure services, and Copilot capabilities with governance, lifecycle management, reliability, and service health.
• Support collaboration sites, content management, permissions, site architecture, document management, adoption, and information governance practices across SharePoint Online and related Microsoft 365 workloads.
• Partner with business stakeholders to identify automation, workflow, reporting, and digital transformation opportunities using Power Apps, Power Automate, Power BI, Copilot Studio, and related platform capabilities.
• Support Fabric and Power BI administration activities that enable data integration, dataflows, reporting, business intelligence, and analytics use cases in alignment with organizational governance standards.
• Administer Azure services that support Modern Workplace solutions, including subscriptions, resource groups, storage accounts, serverless services, application integrations, automation, and operational governance outside of Entra ID administration.
• Copilot Readiness & Adoption: Support Copilot for Microsoft 365 readiness, governance, adoption, communication, end-user enablement, and related operational processes.
• Integration & Automation: Automate administrative and operational tasks using PowerShell, Microsoft Graph, Power Platform automation, Azure Automation, Logic Apps, REST APIs, JSON, webhooks, and other scripting or integration technologies as appropriate.
• Security, Compliance & Change Management: Partner with security, compliance, infrastructure, networking, and service desk teams to maintain a secure, stable, and compliant environment while supporting change management, release planning, DLP, retention, access controls, and platform governance activities.
• Escalation, Documentation & Knowledge Transfer: Serve as an escalation point for complex Microsoft 365 incidents and service requests; develop and maintain technical documentation, runbooks, standards, operational procedures, training materials, and adoption resources; and mentor or provide knowledge transfer to support staff as needed.
• Continuous Improvement & Microsoft Roadmap: Monitor platform health, licensing, service advisories, Message Center updates, Azure and Microsoft 365 roadmap changes, emerging AI and collaboration capabilities, and recommend improvements that strengthen reliability, security, user experience, and operational efficiency.

Skills

Communication skills

Troubleshooting

Self-directed

Learning new tech

Business collaboration

Security awareness

Technical documentation

Education

Bachelor’s degree in Information Science / Computer Science / Information Technology

Tools

SharePoint Online

Microsoft Viva

Power Platform

Power BI

Copilot Studio

Microsoft Fabric

Azure services

Azure Automation

Logic Apps

REST APIs

JSON

Microsoft Graph API

PowerShell

Job description

Nelnet is seeking a remote M365 Engineer to administer and govern SharePoint Online, Viva, Power Platform, Fabric, and Azure services in a security‑conscious enterprise. You will enable modern workplace capabilities, automate tasks with PowerShell, and partner with security, compliance, and IT teams to ensure governance and reliability.

The role requires 3+ years of hands-on Microsoft 365 administration, strong troubleshooting, and the ability to translate business needs into scalable, compliant